If you have any questions regarding your pre-orders please feel free to contact us. Thank you for your patience and understanding. Please note if you have outstanding pre-orders currently, they will be fulfilled! Your orders are still in good standing, we are just discontinuing offering pre-orders going forward. Which is not fair to us and our community, so going forward we will only offer NEW in stock items that we have received. Funko Distribution to Canada is too uncertain and there is no information given to us on release dates and there are far too many delays. PLEASE NOTE: PRE-ORDERS: We have discontinued offering Pre-Orders at this time. All Exchanges and Returns must be in the same condition as you received them from us. Exchanges and returns for online orders can also be done at the Shop. We will happily then ship the exchanges back to you at no extra charge. The onus is on the customer to get them back to us. For any product issues, questions or concerns please contact us via email and Fish does not provide return labels for Exchanges or Returns. Please note: There are no exchnages or returns on Mystery Box items. Please note: Not all boxes can always be considered "mint", sometimes there are manufacturing defects that can not be avoided.
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